Computer Sciences Corp. (Motorola Account), Austin, TX:
Motorola's Corporate IT Group was outsourced to Computer
Sciences Corp, June 1 2003
June 2003 to Present
June 2003 to Present -- Analyst IT Client
Systems III
In Global Infrastructure Solutions - Field Services
(GIS)
Provided Desktop Computer Support for up to 200
customers. Supported Windows (NT and 2K), and Macintosh (OS
9 and OS X) environments with a wide range of software. Site
'Macintosh Guru'. Configured and deployed systems for lease
returns and new system deployments. Performed
troubleshooting, analysis and repairs for hardware and
software issues. Performed upgrades of system software and
applications. Performed local and remote user support.
Motorola, Austin, TX:
Worked for several divisions of this one Corporation over a
period of ten years
24 May 1993 to 31 May 2003
October 2001 to May 2003 -- Analyst IT Client
Systems III
In Global Information Systems (GIS)
Provided Desktop Computer Support for up to 200
customers. Supported Windows (NT and 2K), and Macintosh (OS
9 and OS X) environments with a wide range of software. Site
'Macintosh Guru'. Configured and deployed systems for lease
returns and new system deployments. Performed
troubleshooting, analysis and repairs for hardware and
software issues. Performed upgrades of system software and
applications. Performed local and remote user support.
Nov. 1997 to October 2001 -- Lead Webmaster /
Staff Programmer Analyst
In Advanced eDRAM Center (AeDC)
IT manager with 2 direct reports. Designed, created and
managed websites for CSG Global Technologies and the
Advanced eDRAM Center, including two complete site
redesigns. Managed one Webmaster and one Desktop Computer
Support person. Coordinated 14 web contributors to create
and support a multi-server website with resources in Arizona
and Texas. Interfaced website with Lotus Domino/Lotus Notes
and Compass LiveLink back end servers. Controlled website
access and security, using X.500, Domino and Compass access
control. Managed web server (UNIX system running Netscape
Enterprise Server). Created web content in NT, Macintosh and
UNIX environments with a wide range of software. Proficient
in HTML, DHTML and JavaScript, with some experience in PERL
programing and CGI's. Provided desktop support for 30 users.
Converted users to an integrated Windows and UNIX
environment. Coordinated planning and infrastructure for two
major office moves (20+ people, server room and a wafer
testing lab). Coordinated development of Disaster Recovery
Plan for department. Assisted with UNIX systems
administration (SUN Solaris 5.6 / HP-UX 10.20).
Jan. 1997 to Oct. 1997 -- STL Webmaster /
Desktop Computer Support Manager
In Semiconductor Technologies Labs (STL).
Supported 350 users and 200 Macintosh systems in the STL
offices and Fab. Assisted with CISD CIM startup efforts.
Designed, created and managed STL website. Supervised one
technician. Supervised one to six contractors. Supervised
STL ramp-down efforts for redistribution of 320 STL computer
assets, when the group was later phased out in a
reorganization.
May 1996 to Jan. 1997 -- STL Desktop
Computer Support Manager
In Advanced Products Research and Development Labs
(APRDL):
Assigned to support STL, a new research and development
group splitting off from APRDL. Supported 320 users and 158
Macintosh systems in the STL offices and Fab. Trained APRDL
Desktop Computer Support Manager and transferred QuickMail
support duties to him. Trained a Photo Operator to be the
STL Computer Support Technician and supervised her.
Supervised one to six contractors. All other duties as
previously noted, but for STL only.
May 1993 to May 1996 -- APRDL Macintosh
Support Manager
In Advanced Products Research and Development Labs
(APRDL):
Support for 950 users and 550 Macintosh systems on an
Ethernet LAN, in the APRDL, STL and Partner Groups' offices
and two Fabs. Supervised and trained a total of five
technicians. Managed QuickMail servers. Support for
Macintosh hardware and software problems. Configured and
installed computers, peripherals, software and upgrades.
Evaluated new and proposed acquisitions. Coordinated
specifications for and purchase of desktop computer systems
and software. Maintained software licenses. Enforced
Electronic Information Security Standards. Responsibilities
grew from 350 users and 180 Macs, with one technician to
train and supervise.
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University of Oregon, School of Architecture and Allied
Arts; Eugene, OR
August '92 to May '93 -- Computer Support Technician:
Managed Macintosh Computer Lab and four design studios.
User support for hardware, software and Internet problems
for 100+ students. Managed Microsoft Mail server for over
300 users. Supported LocalTalk and Ethernet LANs. Installed
computers, peripherals, software and upgrades.
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Linfield College; McMinnville, OR
July '87 to June '92 -- Manager of Microcomputer Services
and Computer Technician.
Supported entire campus (2000 students plus faculty).
Installed, supported and maintained one Ethernet and seven
LocalTalk LANs. Established and managed campus computer
store. Supervised 14 part-time student employees. Devised
and taught a one week computer literacy class that was
mandatory for all incoming Freshmen, and later converted
that course to a Computer Based Training system.
July '85 to June '87 -- Computer Network
Technician:
Supported Computing Science department (300 students plus
faculty). Certified Apple Macintosh repair. Supported DOS PC
hardware. Installed and maintained one LocalTalk LAN. End
user support for hardware and software. Supervised 12
part-time student employees. Supervised student computer
labs. Assistant manager of computer resale program.
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O-Tech Group (Temp Service); Beaverton, OR
May '85 to June '85 -- Electronics Technician
(contractor)
Circuit Board Stuffer / Solderer for prototype IBM
compatable add-in components.
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Jason Magnus Productions; Portland, OR
March '85 to June '85 -- Professional Magician
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ComputerLand; Corvallis, OR
November '84 to March '85 -- Service Manager
Managed service department, configuring, installing and
repairing IBM, Macintosh, AT&T and Compaq systems.
Supervised one technician. Assisted in sales consulting.
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Timber Specialists; Springfield, OR
September '84 to October '84 -- C Programmer
Wrote control software for a lumber mill saw control
system.
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Jason Magnus Productions; Portland, OR
May '84 to September '84 -- Professional Magician
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Business Computer Center; Portland, OR
February '84 to May '84 -- Technician / Programmer
Configured, delivered and installed desktop and business
minicomputer systems. Performed troubleshooting and
diagnostics.
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Pacific University; Forest Grove, OR
June '83 to February '84 -- Systems Operator
Operated a minicomputer system that was used to process
student class registrations and to do routine data
processing.
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Sidereal; Beaverton, OR
April '83 to June '83 -- Technical Writer
(contractor)
As a contractor: Updated technical manuals, incorporating
Engineering Change Orders and writing clear procedures.
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Summer jobs while in College :
Kach Machine Works; Portland, OR
Summer '82 -- Specialist Machinist
Kach Machine Works (and odd jobs) ; Portland, OR
--
Summer '81 -- Custodial / maintenance work (Machinist's
Union was on strike)
Thompson's Metal Fab; Vancouver, WA
Summer '81 - Machinist's Helper
Kach Machine Works; Portland, OR --
Summer '79 and '80 -- Specialist Machinist
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U.S. Navy; Assigned to USS WM. H Standley CG32 (Guided
Missile Cruiser)
September '75 to March '78 -- Data Systems Technician, DS3
(Petty Officer third class)
AN/USQ-20 Peripheral Equipment Maintenance Specialist.
Worked as a Systems Administrator on a system that was the
military precursor to today's Global Positioning Satellite
(GPS) systems. Received letter of commendation for work
performance. Was "Education Petty Officer" for my boot camp
company, and we won Brigade Honors. My entrance exam scores
were the highest ever recorded at the North Portland
recruiting office, and the fifth highest out of the 80
recruits in my boot camp company. Honorably Discharged. Time
in service includes "CACHE Program" pre-enlistment, working
with recruiting office. Held a US Navy Secret Level
security clearance.
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Computa-Link Company; Portland, OR
July '72 to September '75 -- Co-owner - Lead
programmer
Founded and ran this company while still in High School.
Together with my partner, Frank Barberis, we managed a staff
of up to 12 other programmers, doing all our work after
school, on weekends and during the Summers and vacations. We
had a downtown Portland office, and our clients included
doing all the classified ad billing and subscription billing
for Willamette Week newspaper.
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Summer jobs while in High School :
Bingham Willamette Co.; Portland, OR --
Summers '73, '74, '75 -- Machinist's Helper
Farrels Restaurant; Portland, OR --
Summer '72 -- Busboy, Dishwasher
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