Jay B. Brandt -- IT Manager 5814 Gloucester Lane, Austin, Texas 78723-3618 Home Phone : (512) 926-9770 E-Mail : jay.brandt@polyhedrongroup.com Work Phone : (512) 895-6649 -------------------------------------------------- Skills and Experience -------------------------------------------------- Information Technologies Manager and Mentor : - Trained a desktop computer support manager and transferred duties to him. - Trained several desktop computer support technicians and supervised up to three at a time. - Supervised two direct reports, up to six contractors, and up to 14 part-time employees. - Devised and for several years taught a college level computer literacy class, mandatory for all incoming Freshmen (500 per year), then converted course to an automated Computer Based Training system. Customer Support Management : - Managed desktop computers and user support for over 2000 users and 550 computer systems. - Experienced using and supporting a wide range of Macintosh and Windows software. - Coordinated department level planning and infrastructure for cross-town work site moves and internal office assignments and moves. - Managed conversion of Macintosh users to an integrated Windows and UNIX environment, and to only one computer per user. - Supervised IT side of a department ramp-down effort, including redistribution of 320 computer assets. - Evaluated new and proposed software and hardware acquisitions. - Coordinated specifications for and purchase of computer systems and software. - Established and managed a college campus computer store, with a service department. Managed service department for a retail computer store. Systems Administration : - Developed a Disaster Recovery Plan for department. Assisted in DRP planning for other departments. - Sysadmin for Macintosh (OS 1 to X), Windows (NT/2K/XP) and UNIX (Sun Solaris 5.6 / 5.7). - Configured and installed computers, peripherals, software and upgrades for the above types of systems. - Supported LocalTalk and Ethernet LANs and TCP/IP services (DHCP and fixed IP assignments). - Managed e-mail servers (Microsoft Mail, QuickMail) for up to 950 users. - Maintained and managed Macintosh and Windows software licenses and security. - Established and managed student Computer Labs (Macintosh and Windows). - Have been factory certified for Apple Macintosh and IBM PC repair. Web Architect : - Managed several internal corporate web sites, including initial site designs and complete site redesigns. - Coordinated and trained up to 14 web contributors to create and support a multi-server web site with resources in Arizona and Texas. - Managed web servers (Netscape Enterprise Server). - Managed content on web servers (Netscape, Domino, Compass LiveLink, Apache). - Experienced with a wide range of web development and graphics software. - Experienced in HTML, DHTML and JavaScript coding. Some PERL programming and CGI's. -------------------------------------------------- Education -------------------------------------------------- Oregon Institute of Technology - BS-CSET - Bachelor of Science, Computer Systems Engineering Technology, May 1983 -------------------------------------------------- Recent Employment History -------------------------------------------------- June 2003 to Present : Computer Sciences Corp. (Motorola Account) : Austin, TX - Desktop Field Services (Mac and Windows), Global Infrastructure Solutions May 1993 to May 2003 : Motorola Corp. : Austin, TX - Desktop Customer Support (Macintosh and Windows), Global Information Services - Lead Webmaster / Staff Programmer Analyst; Advanced eDRAM Center - Webmaster / Desktop Computer Support Manager; STL - Macintosh Support Manager; APRDL August '92 to May '93 : University of Oregon : Eugene, OR - Computer Support Technician; School of Architecture and Allied Arts July '85 to June '92 : Linfield College : McMinnville, OR - Manager of Microcomputer Services; Computer Science Department revised 06/11/2003